To install: Android users can search for VA Video Connect on Google Play and then download it for free. The new VA Video Connect for Android app provides a user experience optimized for Android. New VA Video Connect Android app 1.0 released. On the date and time of your appointment, open VA Video Connect by selecting your appointment link included in the email you received.

Once you make an appointment to meet with your VA provider through VA Video Connect, you will receive an email notification from VA with instructions. VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers. You can use the VA facility locator to find your nearest VA Medical Center by entering your city, state, or ZIP code, then selecting “VA Health” from the facility drop-down menu. If you are interested in receiving care through VA Video Connect, speak with your VA care team to decide if it is right for you. Talk with your VA health care team about using VA Video Connect.Participate in secure video appointments with your VA providers.You don’t require a hands-on physical examination.ĭownload VA Video Connect brochure.You lack time to regularly attend in-person appointments.You have health conditions that make traveling to the VA specialist you need difficult.You live far from your VA facility or have limited access to VA facilities.Talk with your VA provider about using VA Video Connect if: You can also ask your VA care team for a practice session.

To test on your mobile device, text ‘V’ to 83293 or 32. Visit the VA Video Connect test site to test your microphone and speakers. Call the Office of Connected Care Help Desk at (866) 651-3180 24 hours a day, 7 days a week. Need Help? VA can help you get set up or troubleshoot technical problems. VA Video Connect allows Veterans and their caregivers to quickly and easily meet with VA health care providers through live video on any computer, tablet, or mobile device with an internet connection. Real-Time Access to Your VA Care Team Through VA Video Connect Download the latest version on your iPhone or iPad here or on your Android device here. Attention VA Video Connect users: Make sure to regularly update your VVC app for the best video visit experience during your next appointment.

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